Sizing and Measurements

Sizing

How do I get more information on sizing, or measuring my pet? Watch our videos below.

How to measure your pet for a Walkabout Knee Brace.

How to measure your pet for a Walkabout Back Harness.

Fitting

Watch a video

Video on how to adjust and fit a Walkabout Knee Brace

Video on how to adjust and fit a Walkabout Rear Harness

Ordering

Placing an Order

You can order online using our secure shopping cart. Just click on "Add to Cart" when you are viewing the product you want to order. If you would rather not order online send email to runaboutpets@gmail.com with your information. Just be sure and send contact information with your name, email account, mailing address, and the items you have selected for your order. We do not ship orders on the weekend. If you have placed an order after noon on Friday, please expect the item to ship the following Monday.

Payment Options

We accept MasterCard, Visa, American Express, Discover and many others.

Sales Tax

Runabout Pets is required by law to collect sales tax on orders shipped to California residences.

Shipping

Shipping method

All orders are shipped as they are received, and delivered to the post office each day by 2pm, Monday-Friday.

Return Policy

Returns/Exchanges*

Customers have 30 days to return an item that is unopened or has been cleaned thoroughly before return. Please write us with your order number and refund request and we will process your return within 48 hours. Any product you return must be in the same condition you received it. We reserve the right to refuse a refund request if an item is returned used and/or soiled.

Security

This website is protected with SSL (Secure Socket Layer) encryption, the highest level in Internet security. We have made absolutely sure that the information you gives us remains secure and private.

Privacy

Your privacy is our priority. We are a small team dedicated to treating your patronage with respect and security.